Mortgage broker vs bank… Are you confused?

  • WebAdmin
  • February 17, 2016

If the recent Royal Commission into the finance industry has left you a little confused about what is going on it is probably a very good time for this month’s article. You may have noticed the Australian finance sector is in the spotlight at present as a Royal Commission is held into the banking, superannuation and financial services industry.

If you’re feeling confused about what it all means you’re not alone – no doubt there will be some improvements in the banking and finance sector. But perhaps it’s timely for a bit of a recap on the industry and the choices that consumers have…

With multiple lenders and hundreds of ever changing mortgage products available, finding the home loan to suit your individual needs is not only a complex process it usually requires shopping
around. This has resulted in more and more home buyers turning to mortgage brokers for expert assistance.

In fact, did you know that mortgage brokers now account for around 56% of the market for residential mortgages?

So what is the point of difference? What can a mortgage broker provide that you won’t necessarily experience from a bank?

Why are there mortgage brokers?

The mortgage broking industry developed in the early 1990s to fill a void in the market.

Mortgage brokers are generally seen as providers of comprehensive, convenient and solution based advice to clients. As they represent a panel of lenders they can offer clients a range of products and tailor loans to specific needs.

They have also established a reputation for assisting clients from the initial enquiry right through to settlement and beyond. In particular, mortgage brokers work closely with borrowers by preparing the documents for the lender, submitting the application, liaising with both parties through the process and answering questions through the loan approval stage.

It’s all about the relationship

For most people a mortgage is the biggest loan they will ever undertake and it will most likely be part of their financial situation for many years. And THIS is the REAL point of difference you won’t experience with a bank… Your mortgage broker will be there with you on your journey.

When you establish a relationship with your broker it will be the ONE constant throughout the life of your mortgage(s) – even if you change lenders along the way. Through regular contact your mortgage broker will get to know you, your family and the ever changing events in your life that may prompt a review of your financial situation.

As your circumstances change it is always advisable to ensure any loans you have are still suitable for your personal situation.

Training and qualifications

In a bank you will be dealing with a bank loans officer – there is no requirement for a bank loans officer to acquire the same qualifications as a mortgage broker. Thereby using a mortgage broker will usually offer you a more qualified and skilled experience as a customer.